Privacy Policy — s77 Online Casino Pakistan

1 Introduction

Welcome to the s77 Privacy Policy. s77 operates an online casino and sports betting platform designed for players in Pakistan. This policy explains how s77 collects, uses, stores and protects the personal information of registered users and visitors to the platform.

By creating an account on s77 or using any part of the platform — including the Live Casino, Sports Betting section, Deposit and Withdrawal features, and the VIP Programme — you acknowledge that you have read and understood this Privacy Policy. Your use of the platform constitutes your agreement to the data practices described here.

This Privacy Policy should be read alongside the s77 Terms and Conditions, which govern the overall use of the platform. If you have any questions about either document, the s77 support team is available to assist you.

2 Data We Collect

s77 collects personal data in two ways: information you provide directly, and data collected automatically when you use the platform. Here is a breakdown of both categories:

Information You Provide

• Full name and date of birth (required for account registration and age verification)
• Email address and contact number
• Payment method details — such as your JazzCash or Easypaisa mobile number, bank account details or card information used for PKR deposits and withdrawals
• Identity verification documents if requested — such as a CNIC, passport or other government-issued ID
• Any information you provide voluntarily when contacting s77 support

Data Collected Automatically

• IP address and approximate geographic location at the time of login
• Device type, operating system and browser version
• Session duration, pages visited and features used on the platform
• Betting and gaming activity — games played, bets placed, deposit and withdrawal history
• Cookie data and session identifiers (see Section 6)

3 How We Use Your Data

The personal data s77 holds about you is used for specific, legitimate purposes related to operating the platform and providing you with a functional, secure gaming experience. The table below outlines the main purposes:

s77 does not use your personal data for automated decision-making that produces significant legal effects without human oversight. If a decision affecting your account — such as a suspension or withdrawal hold — is triggered by automated monitoring, a member of the s77 team reviews the case before any final action is taken.

4 Payment Data

Handling payment data with care is a priority for s77 given that all transactions on the platform are conducted in PKR and involve payment methods that Pakistani players use daily — including JazzCash, Easypaisa, Raast, bank transfers, debit and credit cards.

When you make a deposit or request a withdrawal, the relevant payment details are passed securely to our payment processing partners. s77 does not store full card numbers, wallet PINs or online banking passwords on its own servers. Payment processing is handled by third-party providers who operate under their own security and data protection standards.

• Your JazzCash or Easypaisa mobile number is stored against your account to facilitate future transactions and to verify that the payment method belongs to you.
• Bank account details provided for Raast or bank transfer withdrawals are stored securely and used only for processing your withdrawal requests.
• Transaction records — including deposit and withdrawal amounts, dates and payment method types — are retained as part of your account history for security, dispute resolution and fraud prevention purposes.

5 Data Sharing

s77 does not sell your personal data to third parties for marketing or commercial purposes. Your information is only shared in the following specific circumstances:

• Payment processors: Your payment details are shared with the relevant payment provider — such as JazzCash, Easypaisa or your bank — to process PKR transactions on your behalf.
• Identity verification providers: If s77 requires verification of your identity, your ID documents may be shared with a trusted third-party verification service for authentication purposes.
• Platform technology partners: Service providers that power specific features of the s77 platform — such as live casino game studios or data analytics tools — may receive limited, anonymised or aggregated data necessary for their service function.
• Legal or regulatory requirements: s77 may be required to share certain account data if compelled by law, court order or other legitimate legal process. In such cases, only the minimum information required will be disclosed.
• Fraud and security investigations: If fraudulent activity is suspected, relevant account and transaction data may be shared with financial institutions or security partners involved in the investigation.

All third parties with whom s77 shares data are required to handle that data securely and to use it only for the stated purpose. s77 does not enter into data-sharing arrangements with parties whose practices do not meet acceptable security and confidentiality standards.

6 Cookies & Tracking

s77 uses cookies and similar tracking technologies to operate the platform correctly, remember your preferences and understand how players interact with different features. Cookies are small text files stored on your device when you visit the platform.

The types of cookies used on s77 include:

• Essential cookies: Required for the platform to function. These keep your session active while you are logged in and ensure secure navigation between pages.
• Preference cookies: Remember your settings and display preferences so you do not have to reconfigure them on every visit.
• Analytics cookies: Collect anonymised data about how players use the platform — which sections are most visited, how long sessions last, and what devices are used — so the platform experience can be improved over time.
• Security cookies: Help detect and prevent suspicious activity such as account takeover attempts and unusual login patterns.

You can manage or disable cookies through your browser settings. Please note that disabling essential cookies will affect the functionality of the s77 platform and may prevent you from logging in or completing transactions correctly.

7 Data Retention

s77 retains your personal data for as long as your account remains active and for a reasonable period after account closure to fulfil legal, security and dispute resolution obligations. The specific retention periods for different data categories are as follows:

• Account registration data — retained for the lifetime of your account plus a minimum period after closure to handle any post-closure disputes or account recovery requests.
• Transaction records — PKR deposit and withdrawal records are retained for an extended period to support financial reconciliation, fraud investigations and any payment disputes that may arise.
• Identity verification documents — retained for the period required by the verification process and the minimum period required for security compliance, then securely deleted.
• Support correspondence — chat and email records with the s77 support team are retained to provide context for ongoing issues and for quality assurance purposes.
• Session and analytics data — anonymised usage data is retained in aggregated form for platform improvement purposes and does not identify individual players after anonymisation.

When personal data is no longer required for any legitimate purpose, s77 will delete or anonymise it securely. You may contact support to request the deletion of specific data where no legal retention obligation applies.

8 Data Security

s77 implements a range of technical and organisational measures to protect your personal data from unauthorised access, loss, misuse or disclosure. These measures include:

• SSL/TLS encryption on all data transmitted between your browser or app and the s77 servers
• Secure, access-controlled storage for account and payment data with restricted internal access on a need-to-know basis
• Regular security monitoring and logging to detect unusual activity or potential intrusion attempts
• Two-factor authentication options for account login to give players an additional layer of account security
• Regular internal reviews of data handling practices and partner security standards

While s77 takes security seriously and maintains strong protective measures, no online platform can guarantee absolute security against all possible threats. You also play a role in keeping your account secure — use a strong, unique password for your s77 account and do not share your login credentials with anyone.

9 Your Rights

As a registered player on s77, you have rights over the personal data that s77 holds about you. These rights can be exercised by contacting the s77 support team at any time:

s77 will respond to data rights requests within a reasonable timeframe. Some requests — particularly deletion requests — may be subject to verification of your identity before they can be processed, to prevent unauthorised removal of account data.

10 Children's Privacy

s77 is strictly an adult platform intended for players aged 18 and above. s77 does not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a person under 18 has registered on s77, please contact support immediately so the account can be reviewed and closed.

Any account found to belong to a person under the age of 18 will be closed without notice and any associated data will be deleted in accordance with the applicable retention obligations. s77 takes its responsibility to prevent underage access seriously and supports parental controls and filtering tools as an additional safeguard.

11 Third-Party Services

The s77 platform integrates with a number of third-party services to deliver specific features. These include live casino game providers, payment gateways for PKR transactions, and identity verification tools. Each of these providers operates under its own privacy policy and data protection practices.

s77 selects third-party partners carefully and requires that they maintain appropriate data security standards. However, once data is shared with a third-party provider for a specific processing purpose, s77's direct control over that data is limited to the terms of the data processing agreement in place with that provider.

The s77 platform does not include embedded content from unrelated social media platforms or advertising networks that would allow those third parties to track your activity on s77 without your knowledge.

12 Changes to This Policy

s77 may update this Privacy Policy from time to time as the platform evolves or as data handling practices are refined. When changes are made, the "Last Updated" date at the top of this page will be revised to reflect when the update took place.

For changes that materially affect how your personal data is used — for example, introducing a new category of data collection or a new sharing arrangement — s77 will make reasonable efforts to notify registered players via the platform or by email in advance of the change taking effect.

Continued use of the s77 platform after a policy update is published constitutes your acceptance of the revised terms. If you do not agree with a change, you may contact support to discuss your account or request account closure.

13 Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or the way s77 handles your personal data, please reach out to the support team. The team is available around the clock to assist with data-related queries.

You can contact s77 support through the live chat feature available on the platform, or by writing to the support email address shown in the footer of this page. When submitting a data rights request, please include your registered account username and a clear description of your request so it can be handled as quickly as possible.

For general questions about the platform, your account, deposits, withdrawals or the VIP Programme, the same support channels apply. All queries are logged and tracked to ensure nothing falls through the cracks.